Exceptional Family Member Program

Hours of Operation

Monday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - 5 p.m.
Thursday 8 a.m. - 5 p.m.
Friday 8 a.m. - 5 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed
Second Wed. of each month Closed 8 a.m.-12 p.m. for staff meeting


Normandy Dr. (Soldier Support Center - 3rd Fl.)
Bldg. 4-2843
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+1 (910)907-3395

Military DSN Tel:

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EFMP Monthly Newsletter (.pdf)

Exceptional Family Member Program (EFMP) Overview

The Exceptional Family Member Program (EFMP) provides comprehensive support to family members with special needs. EFMP takes an all-inclusive approach to coordinate military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their Families with special needs.

An Exceptional Family Member is a Family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. 

Soldiers* with Exceptional Family Members are required to register for EFMP and keep enrollment information current. This way, Family needs will be considered during the OCONUS assignments process.

If you’re eligible for EFMP services, Family members must be screened and enrolled when they accompany authorized Soldiers on OCONUS assignments. Screenings include medical records review for all Family members and developmental screening for all children aged 72 months and younger.

For more information about EFMP, contact the EFMP point of contact through your nearest Army medical treatment facility.

*Who must enroll in the program?

      (1) Active Army

      (2) U.S. Army Reserve (USAR) Soldiers in the Active Guard Reserve (AGR) Program

      (3) Army National Guard (ARNG) AGR personnel serving under authority of 10 USC and 32 USC. Department of the Army civilian employees do not enroll in the program.

You must identify dependent children with special education and medically related service needs and, Family members with medical needs each time they process for an assignment to a location outside the United States, where Family member travel is authorized at government expense.

Womack Army Medical Center (WAMC) EFMP

The EFMP program has grown tremendously over the years and is now a comprehensive, coordinated multi-agency program helping meet the needs of the Exceptional Family Member (EFM). The Womack Army Medical Center (WAMC) EFMP web address was updated recently to establish a standard registration process for Families and guidance for maneuvering through the enrollment procedures. Families have access to concise information about WAMC EFMP support. Visit WAMC EFMP for access to Enrollment, Screening, and any necessary Forms related to the Exceptional Family Member Program.  To reach the WAMC EFMP Clinic by phone, please call: +1 (910)907-3367.

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Important Phone Numbers & Helpful Websites

Program Manager:
+1 (910)907-3395
Information, Referral and Parent Support:
+1 (910)907-3405
+1 (910)396-2749
Systems Navigator:
+1 (910)907-5624
+1 (910)907-3405
+1 (910)643-7517
EFMP Specialist:
+1 (910)396-2749
+1 (910)643-6993
+1 (910)907-5623


Helpful Websites (.pdf)

Information, Referral and Parent Support

ACS EFMP Offers Information, Referral and Parent Support:

  • On and off post agencies and support groups
  • Educational workshops and recreational activities
  • Relocation services 
  • Support counseling for family members
  • Respite care services
  • Administrative assistance with deletions and deferments of assignments
  • Educational and medical advocacy for needed services
  • Facilitating exceptions to policy for housing
Systems Navigation Services

Systems Navigators are knowledgeable about the systems of care used by Families with special needs. The primary role of a Systems Navigator is to navigate in processing and intensive need Families through the available systems of care. Systems Navigators also assist Families who are transitioning from the program, due to retirement, separation from the military, transition to Title 32 status, or transition to another duty station. A Systems Navigator can help you develop a Family Service Plan to reach your goals, identify support groups and social activities, make necessary referrals, provide information about disabilities or medical conditions of concern, and strengthen your ability to advocate for your EFM. To refer a Family for Systems Navigation services, download the System’s Navigation Referral Form (.pdf).

Support Groups

A Parent Support Group is a place where you can come to talk about your experiences and gain feedback without being judged or criticized.  The group can help you to develop positive parenting solutions in a respectful environment. If you yearn for help and support to improve relationships with your children, a Parent Support Group might be the place for you. We offer the following parent support groups:

  • Autism Spectrum Disorders Parent Support Group
    Meets the first Wednesday of each month, 8:30 a.m.-10 a.m. at the Clubhouse at Linden Oaks (Multi-Purpose Room). New topic each month, snacks, information, and resources.  For additional details, call +1 (910)907-5624.
  • Down Syndrome Support Group
    Meets the third Thursday of each month, 10:30 a.m.-12 p.m. at the Ardennes Community Center. Join us to talk about coping with the situations that often occur during everyday life for individuals with Down Syndrome and their Families.  Network and share information. For additional details, call +1 (910)643-7517.
Downloadable Documents
Benefits of the EFMP

Enrollment allows assignment managers at military personnel agencies to consider the documented medical needs of exceptional Family members in the CONUS assignment process (educational needs are taken into consideration only in an OCONUS assignment). When possible, Soldiers are assigned to an area where the medical and special education needs of their exceptional Family member can be met. This will depend upon a valid personnel requirement for the Soldier’s grade, specialty and eligibility for the tour. All Soldiers are still eligible for worldwide and unaccompanied assignments. All local school systems in the continental U.S. and its territories are required by public laws to provide a Free and Appropriate Public Education (FAPE), to include the provision of special education.

Common Misconceptions of Program Enrollment

“I will be forced into assignments that will hinder promotions and career opportunities”
Enrollment cannot prejudice advancement or career opportunities of sponsors.  The sponsor has the option of accepting an assignment while the Family is supported in another location.

“As an EFMP sponsor, I cannot be deployed”
The program has no impact on the deployment responsibilities of the sponsor.  Overseas unaccompanied, unit deployments, and standard deployments must be carried out without interruption. A Family Care Plan is the means to provide for a Family member with special needs when the Soldier is deployed, TDY, or otherwise not available because of military duty. To learn more about Family Care Plans, please consult your Commander or visit Military One Source.

“Enrollment in the program will allow me to select a duty station”
The program ensures that the sponsor will be assigned to a location where appropriate services exist.  Branch will begin the nominative process and Family enrollment information will be forwarded to the gaining installation medical treatment facility’s EFMP point-of-contact, who will assess area resources based on enrolled conditions. If services are available, the assignment process will move forward.

“I will not be eligible for an overseas accompanied assignment as an EFMP sponsor”
Overseas screening is the same for all Families anticipating accompanied orders. If the special needs of the Family member can be met by the gaining installation, an accompanied assignment may be authorized.


Fort Bragg Housing is privatized and is operated by Corvias Military Living. The housing waiting lists vary based on rank and Family size. Many Families assume because of their EFMP enrollment they receive prioritized housing, this is NOT true. They are required to complete a request for a medical exception to policy that is a result of a medical condition of the sponsor and/or any of his/her dependents.

Examples (not limited to the list below): 

  1. SM requests to be accelerated on the waiting list due to a fragile medical condition of a family member and resulting need to be close to the medical treatment facility.
  2. SM requests to move to a larger home or to a single level home due to a medical condition. 
  3. SM requests ADA modifications (estimated over $500).
  4. SM requests to live in a particular school district for the benefit of a special needs child.
  5. SM requests to move to a different home due to allergies, etc.

For required documents and additional information contact Corvias Military Living.

Early Intervention Services

Fort Bragg is fortunate to have an early intervention program, Educational & Developmental Intervention Services (EDIS), to serve children from birth to three years who reside on Fort Bragg and have a medical condition or suspected developmental delay and/or have a medical condition that places the child at risk for developmental delay. This program offers speech, occupational and physical therapy, along with a variety of other specialized services. For more information contact the EDIS Clinic at +1 (910)907-3347. For Families residing off-post contact an ACS EFMP representative to be directed to the service provider for your community of interest!


For persons residing on Fort Bragg there are special education classes available to meet your child’s needs. In addition to classroom instruction, medically related services are offered to eligible students. A preschool program for children ages 3 and 4 provides a wonderful environment for learning and socialization. Please contact Fort Bragg Schools for detailed information.

Special Education classes are offered in the surrounding county schools. Contact the offices listed below for your county’s school information. Please take the time to research each county’s services, prior to purchasing/renting a home. Each county school has a website which posts the school’s Report Cards. Visit NC Report Cards for more information.

Child Care

Services for children with special needs are available, both on and off the installation. To access available local community child care options visit Cumberland County Partnership for Children. For those Families choosing to access Fort Bragg Child and Youth Services, their children will be placed in either a center or a certified Family child care home depending on space available, child’s need(s), and parent desires. Prior to registering for care, contact CYSS Parent Central Services, to receive current procedures. Please bring current medical documentation concerning the special needs and the IEP, or IFSP, when you come in to register. This information is critical for placement into Child & Youth Services (CYS), and it remains confidential.

The CYSS enrollment process is a 3-step process:

  1. Intake
  2. Special Needs Accommodation Process (SNAP) case review. Parent my be required to attend this meeting.  Learn more about SNAP (pdf).
  3. Placement Notification
EFMP Toolkit