Mobilization and Deployment/SSO Program

Hours of Operation

Monday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - 5 p.m.
Thursday 8 a.m. - 5 p.m.
Friday 8 a.m. - 5 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed
Second Wed. of each month Closed 8 a.m.-12 p.m. for staff meeting

Contact

Interceptor Rd.
Bldg. 236
Google Map

Tel:
+1 (910)432-3742

Military DSN Tel:
(312)239-3742

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Mobilization and Deployment/SSO Program Overview

The Mobilization, Deployment, and Support Stability Operations (MDSSO) helps support community readiness during deployments and emergencies. We help make sure installation programs align with unit deployment cycles, provide pre- and post-deployment support, and help unit Commanders with their Family Readiness plans and deployment support services for Service Members and their Families. We’re responsible for operating an Emergency Family Assistance Center in the case of an all-hazards event, and supporting Service Members and Families during Non-Combatant Evacuation Operations (NEO) and Repatriation. We also act as a case manager for all requests for assistance through the Army Disaster Personnel Accountability and Assessment System (ADPAAS).

Some of our resources include:

  • Pre- and Post-Deployment Support: Helps prepare Soldiers and Families for deployments and reintegration by providing trainings and resources throughout the deployment cycle in a variety of settings.
  • Family Readiness Groups: Designed to make sure Families have information they need and develop a military support group while their Soldier is deployed. Virtual Family Readiness Groups also provide secure environments in which the Commander can communicate directly with Soldiers and Families 24 hours a day, no matter where they are.
  • Emergency Family Assistance: Your link to continuous support and assistance as well as authoritative and accurate information in a sensitive, timely, and effective manner.
  • Army Disaster Personnel Accountability and Assessment System (ADPAAS): Ensures all Army personnel and their dependents are accounted for during emergency situations.
  • NEO/Repatriation: We help the State Department help those who have been displaced after national emergencies and disasters.

For more information on Mobilization, Deployment, and Support Stability Operations support in your community, contact your local Army Community Service office and ask for the Mobilization and Deployment program manager or specialist.

Other helpful links:

  • Operation READY: “READY” stands for “Resources for Educating About Deployment and You.” It’s a training and information resource developed from lessons learned in the Persian Gulf War and used in Operation Iraqi Freedom (OIF) / Operation Enduring Freedom (OEF). The training covers learning about the types of military separation, planning and preparing personal documents, and completing family financial arrangements.
  • Comprehensive Soldier and Family Fitness (CSF2): Provides hands-on training and self-development tools so that members of the Army Family are better able to cope with adversity, perform better in stressful situations, and thrive in life.
  • Taking Care of Business: This video shares information that helps deploying Soldiers make necessary arrangements to ensure that loved ones will be taken care of if the worst happens. It explains which forms and documents to complete before deploying to ensure that final wishes are observed.
  • Army OneSource: This resourceful website provides information about deployment, reunion, finances, family, children’s workbooks and FRG. The download center allows you to research and download information that is important for you.
Classes

To view upcoming classes, please visit our Calendar, which is located at the top of the website. Select "Community Support" from the "Categories" drop-down to filter and view only ACS Classes. If you are using a mobile device, find the Calendar by selecting Menu.

Unit Briefings

Unit Briefings are available to prepare Soldiers and family members for deployment readiness. To start an online request, please visit the ACS Briefing Request. Please give 2 weeks notice for all brief requests.

Children & Deployment

Sgt. I. Mike's Neighborhood presents...Kids Have Feelings, Too Puppet Show


What is the puppet show about?

The cast from SGT Mike’s Neighborhood (Rachel, Tommy, and SGT Mike) explore their feelings and learn how to deal with deployment and reunion issues that many military families go through with music, lights, and dance. We have three shows available:

  • SGT Mike’s Dance Warehouse (All deployment cycles)
  • Far Away (Pre-Deployment)
  • Coming Home (Reunion)

Who is the puppet show designed for?

Each one of the SGT I. Mike’s puppet shows are an extremely useful tool to help the children explore the many emotions and problems associated with all cycles of the deployment process. It was designed for children ages 4-12 years and their parents. Parents are required to attend the show to use as a gateway into a conversation about the deployment cycle with their child/children.

How long is the show?

The show runs about 15 minutes.

Can I request the puppet show for my FRG?

Yes, you may submit a request at least two weeks in advance for Battalion level events and higher. The puppet show is high-tech so we will require an electrical outlet. If the event is being held outside, a level area is needed and tent to cover the puppet stage. We will contact you 1 week and then again 2 days prior to the event for final confirmation.

Family Readiness Group (FRG)

A Soldier/Family Readiness Group is a command sponsored organization of family members, volunteers, soldiers, and civilian employees belonging to a unit, that together provide an avenue of mutual support and assistance and a network of communications among the family members, the chain of command, chain of concern, and community resources. Visit our Family Readiness Group (FRG) Center webpage for more information.