- Mobilization, Deployment and Stability Support Operations (MDSSO) Overview
Mobilization, Deployment and Stability Support Operations (MDSSO) assists in supporting community readiness during all phases of deployments and emergencies. Instrumental in assuring the installation programs align with all phases of the unit deployment cycles, provide pre- and post-deployment support, and train unit Commanders regarding their Soldier Family Readiness plans and deployment support services for their Soldiers and their Families. Responsible for operating Ft. Bragg’s Emergency Family Assistance Center in the case of an all-hazards event, and supporting Service Members and Families during Non-Combatant Evacuation Operations (NEO) and Repatriation. Conduct case management for all requests for assistance through the Army Disaster Personnel Accountability and Assessment System (ADPAAS).
MDSSO responsibilities include:
- Pre- and Post-Deployment Support: Provide training to prepare Soldiers and Families for deployments and reintegration by providing briefings, trainings and resources throughout all phases of the deployment cycle in a variety of settings and methods.
- Soldier Family Readiness Groups (SFRG): Command-sponsored organization of Soldiers, civilian employees, Family members (immediate and extended) and volunteers belonging to a unit. SFRGs provide mutual support and assistance, and a network of communications among the Family members, the chain of command, and community resources.
- Unit Service Coordinator (USC) coordinates ACS briefings, trainings and services to designated military units.
- Soldier Readiness Center (SRC) brief/provide services to Soldiers mobilizing/demobilizing
- Army Disaster Personnel Accountability and Assessment System (ADPAAS): Ensures all Army personnel and their dependents are accounted for during emergency situations and assist the State Department support those who have been displaced after national emergencies and disasters.
- Military and Family Life Counselors provide confidential, non-medical counseling services face to face, on and off the military installation. MFLC’s assist service members and their Families with circumstances occurring throughout the military life cycle, providing support to individuals, couples, Families and groups for a range of issues. Counseling is private and confidential, with the exception of mandatory state, federal and military duty-to-warn reporting requirements.
- Emergency Family Assistance Center (EFAC): will be initiated in preparation for, response to, or recovery from a natural, man-made, technological, nuclear or chemical incident, terrorist activity, or as directed by the Senior Commander (SC), the Garrison Commander (GC) or their designee. The EFAC will provide assistance, information, and referral services to all Department of Defense (DoD) personnel and their Families with a valid identification card.
- Soldier and Family Readiness Group Center meeting place – indoor/outdoor during the day and after duty hours. Equipped with computers (CAC and non –CAC enabled, internet connection, printers, fax machine, copier and VTC (Secure and unsecured). Location for: pre-deployment, reunion and information fairs and rooms available for events/training and equipped with audio/visual equipment. , on and off military installations. MFLC’s assist service members and their Families with circumstances occurring throughout the military life cycle, providing support to individuals, couples, Families and groups for a range of issues.
For more information on Mobilization, Deployment and Stability Support Operations support in your community, contact your local Army Community Service office and ask for the Mobilization and Deployment supervisor or your command’s USC.
- Unit briefings
Unit briefings are available to prepare Soldiers and Family members for all phases of deployment readiness and to make the community aware of the services and programs available at Army Community Service.
- What is a Soldier and Family Readiness Group (SFRG)?
A Soldier and Family Readiness Group (SFRG) is a command sponsored organization of family members, volunteers, soldiers, and civilian employees belonging to a unit, that together provide an avenue of mutual support and assistance and a network of communications among the family members, the chain of command, chain of concern, and community resources.
- What is the Unit Commander's role in the SFRG?
Provide Guidance and Set Goals for the Soldier Family Readiness Program
- Provide SFRG guidance to company command teams
- Conduct staff and committee meetings as needed
- Support and encourage SFRG membership
- Supervise BDE/BN CFRR and SFRSA
- Establish and maintain a volunteer recognition and awards program
- Budget for mission essential activities
- Review company informal fund accounts
- What is the role of the SFRG Coordinator?
Serve as the champion of the SFRG membership
- Support the command team’s Soldier Family Readiness goals
- Maintain open communication and relationship with unit leadership, CFRR, SFRSA and SFRG Advisor
- Complete mission essential activities as outlined
- Work with command team to plan and execute SFRG activities
- Ensure SFRG maintains communication with SFRG membership and provide information, resources and referrals
- Attend required SFRG training and meetings
- Complete required volunteer registration and administrative tasks
- Recruit and work with SFRG volunteers
- What is the role of Family Readiness Support Assistants (FRSA)?
- Provide unit Family Readiness administrative and logistical support services
- Coordinate training through assigned USC for local community resources
- Attend prescribed/required training
NOTE: Requirements vary by component, position description and/or status (DA Civilian or Contract Staff)
- How do I register and log my hours as a volunteer?
Visit the Army Volunteer Corps page for more information.
- SFRG Regulations
- Army Directive 2019-17, 1 April 2019
- DoDI 5500.7-R, Joint Ethics Regulation 30 Aug 93
- DoDI 1342.22, Military Family Readiness, 3 Jul 21
- AR 600-20, Army Command Policy, 24 Jul 20
- COPRS and MSC tasked ISO SFRG Program, 20 Oct 20
- AR 600-29, Fund-Raising Within the Department of the Army, 7 Jun10
- AR 608-1, Army Community Service, 19 Oct17
- AR 215-1, Military Morale, Welfare, and Recreation Programs and non-appropriated Fund Instrumentalities, 24 Sep10
- AR 1-100, The Army Gift Program, 7 Feb19
Operation R.E.A.D.Y (Resources for Educating About Deployment and You) is a training resource which was developed after the Persian Gulf War from lessons learned in deployment. ACS provides the following OPREADY-based trainings:
- Care Team Training - Learn how to establish this team to prepare for trauma in the unit, whether it’s a family member or Soldier. Positions on a Care Team include home care, meal assistance, transportation, phone call support, and childcare assistance.
- Readiness Essentials for Army Leaders (R.E.A.L) Soldier and Family Readiness Group (SFRG) Trainings per FORSCOM ORORD Oct 2020
- Command Family Readiness Representative - Understanding responsibilities of the CFRR, resources for success and working with SFRG volunteers
- Key Contact Training – Designed to provide training in Key Caller duties, communicating with Family members, dispelling rumors, handling crisis calls, etc. It also shows Key Callers how they fit into a successful SFRG.
- SFRG Coordinator – How to set up the SFRG, maintain the SFRG and learn about the structure and requirement of the coordinator role in assisting the Unit Commander. .
- SFRG Fund Custodian – Required for current/incoming SFRG Fund Custodians, teaches Army regulations for managing of the SFRG informal funds and fund-raising. Reviews the various funds available and details the types of purchases that can be made with each fund.
Trainings Offered by request only:
- SFRG Advisor Training - Foundational course on SFRGs, defines: various roles to include Command Team and Volunteers. Responsibilities of the SFRG per Department of Defense and how to assist Commanders in meeting their mission
- SFRG Commander’s Training - Provides Company Commanders with information on the roles and responsibilities of the Command Team. Topics include: Family Readiness mission essential tasks for SFRGs, SFRG elements and operation, Communications, Volunteer management, SFRG funding and resources. Great training for command staff
The Army Community Service Soldier and Family Readiness Group (SFRG) Center serves the Fort Bragg Community. Soldiers and Families have a location to host training, meetings, schedule a VTC (secure and unsecured), utilize computers, printers, copiers, and much more! Staff members are always available to assist you. Come by today!